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Managed Vs. Unmanaged Dedicated Hosting
"Unmanaged dedicated servers" - this is a pretty uninviting term to many,
especially the non-gurus, but in most cases is not as "non-servicing" as it
seems. In fact, I think someone one day soon, ( who knows maybe me ) will coin
a new phrase to replace the term "unmanaged" - similar to how "used cars" is
now "pre-owned" or how "apartment complexes" are now "rental communities".
The truth is that unless you just picked a lousy provider or have unreasonable
expectations, unmanaged hosting offers more service and support than most think.
The Difference
While exact definitions vary among providers, generally speaking managed hosting
means your provider takes complete or near complete care of your server. This
can include anything from basic system maintenance and patches to applications
maintenance, security, monitoring, etc. Someone that needs dedicated hosting
and wants to rely on their host for pretty much anything and everything regarding
their server needs to strike a relationship with a managed service provider.
Full blown managed services involve lots of skilled people hours. Not only
that, since every managed customer is unique, it's hard for a managed provider
to be overly systematic. For this - expect to pay a great deal more than today's
budget server provider but if your needs demand it, and you choose a solid
provider it should be money well spent.
Unmanaged dedicated hosting obviously refers to dedicated servers with less,
little or none of the skilled people support you'd expect to find in managed.
You signup, you pay, and in a few minutes to a few hours you get a welcome
email with IP address, login, FAQ's, etc. - Beyond that you are pretty much
on your own. Relax - you are not really as own your own as it seems.
First off, most unmanaged providers do in fact offer technical support, and
most that we've seen is very good. If you choose unmanaged dedicated service
you do need to have someone on your team that knows the technical side a good
bit, but they don't necessarily have to be experts. While you may have to wait
12 - 24 hours or you may even have to pay extra for it, nearly all the unmanaged
providers I know do have high level techs available to handle serious issues.
In addition most providers give some sort of immediate reboot service. Unless
you've been tinkering with some critical config files or have a hardware failure,
a reboot can help with a range of issues. Lastly, unmanaged providers may not
support you or whatever you put on your server after you move in, but they
do stand by the hardware and software they sell you. If a hard drive crashes
they are going to replace it for you (although you had better be doing your
backups) and if your system crashes most will fix it for you.
Summary
The bottom line is if you've got mission critical needs and don't have the
in-house staff to efficiently keep your servers performing the way they should,
then you are going to need managed services. Even still it's a more cost effective
route that hiring your own staff and most likely you will receive a higher,
more consistent level of service. If your needs are more basic, and or you
or your staff has the time and know-how to perform 75% - 80% of your server's
maintenance then an affordable unmanaged service should do you just fine.
Please refer following web sites for useful resources related to web site
hosting:
http://www.vipwh.com
http://www.thehostingguide.com
About Author:
Paras Shah
Chief Technology Officer
VIP PowerNet, Inc.
Phone: (713)787-6501
Email: paras@vippowernet.com
http://www.vippowernet.com
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